Summary

If errors are encountered during a diagnostic scan, try the tips below to fix it:

• Check the drive's firmware version and if required, perform a firmware update. Refer to latest firmware versions.
• Perform a secure erase. Below are links of suggested ways to perform a secure erase/low level format on Intel® SSDs:
  • When to Run a Low-Level Format or Secure Erase on Solidigm™ (former Intel® NAND）SSD
  • How to Secure Erase an SSD with the Solidigm™ Storage Tool
• If the issue persists or if errors are encountered during these troubleshooting steps, contact Solidigm™ Customer Support for assistance.