My Solidigm™ (formerly Intel®) solid state drive cannot be accessed and the file system shows RAW under disk management

Steps to resolve Solidigm™ SSD issue with access and file system

Summary

Follow the steps below to resolve the issue.

  1. Run Check Disk from a command line to fix disk
    • Click the magnifying glass next to Start button, type cmd.
    • On the command window, type chkdskx:/f, where x is the hard disk to be repaired and click Enter.

    IMPORTANT: Before proceeding to below steps, make sure you have backed up the data. The following steps are DATA DESTRUCTIVE. 

  2. Remove partition with Disk Management
    • Right-click Start , select Disk Management. 
    • On the upper pane of Disk Management, right-click the RAW disk volumeselect Delete Volume
    • After deleting the volume, the drive will become Unallocated. Follow the steps to create and format a new partition.
  3. Perform a secure erase on the drive. Refer to the links below for doing a low level format:
    • How to Secure Erase an SSD with the Solidigm™ Storage Tool
    • When to Run a Low-Level Format or Secure Erase on Intel® Solid State Drives and Tools to Use
  4. Update the SSD firmware to the latest version.
  5. If the issue persists, contact Solidigm™ Customer Support for assistance

My Solidigm™ (formerly Intel®) solid state drive cannot be accessed and the file system shows RAW under disk management