This article is for customers of Solidigm™ (formerly Intel®) Solid State Drive to quickly provide SMART logs, tool logs, and failure logs as well as to update drive firmware. The tool for this is the Solidigm™ Storage To.
Solidigm™ Storage Tool: GUI
When the drive is using the latest version available, the Firmware Update button will be grayed out. The only option available will be Check for Updates, which redirects to the latest version of the application to download.
Solidigm™ Storage Tool: CLI
To output as a file, add > /path/to/file.txt. Example:
To update firmware with the supported hardware RAID cards below, first use command: intelmas set -system EnableLSIAdapter=’true’Supported RAID cards are:
For unsupported configurations, customers may use MegaCli/StorCli etc.
sst.exe dump -nlog -ssd <ref> for nlog, locate the nlog binary file and contact support.
For tool log, do the following:
sst.exe set -system EnableLog=true; perform tool commands which maybe failing, and when done, locate the TDKI.log in tool folders. Then contact support and provide it to support agents.
Contact Solidigm™ Customer Support.